Occasionally every manufacturer finds that despite thousands of hours in testing and the most rigorous quality checks in the industry, that some components in your vehicle may be experiencing a higher than expected failure or wear rate only identified through on going quality observation by the manufacture. If this does occur, Volkswagen will instigate a recall campaign to rectify the issues of the affected vehiclesto ensure your Volkswagen continues to provide safe and satisfying motoring.

How can I find out if my vehicle has any outstanding recall campaigns?
Volkswagen will notify you by letter if we suspect that there is a component on your vehicle that we would like to check. You contact your Volkswagen service dealership and make a booking to have your car inspected.

Alternatively, if you would like to check if your vehicle has any outstanding recall campaigns that have not been completed, make a booking at your Volkswagen service dealer. Your dealership can plug your vehicle into the diagnostic tester and check with a worldwide database for any campaigns that could affect your vehicle.

What is covered?
The recall campaign costs will be performed free of charge for both New Zealand new and used import vehicles alike. Labour for the service inspection will be covered, as will the cost of any component that is replaced as a precautionary measure.

Recall Campaigns
If your vehicle falls into one or more of the recall campaigns listed and has not been to the dealership to be checked, then make a booking to have the vehicle checked over by our trained technicians.